TfL: Improving Safety in Private Hire Vehicles Consultation


March 27, 2018

TfL is seeking views on potential changes to private hire licensing requirements in London.

Responses must be received by 15 June 2018.

This 12-week consultation is the latest phase of an ambitious programme that is raising standards across the private hire industry. The consultation invites views on an advanced driving test for private hire drivers, providing passengers with clear information on who to contact to provide feedback or to raise a complaint and whether more robust background checks could be introduced for drivers .  TfL is also seeking views on whether changes are needed to insurance arrangements for private hire services.

As set out in the Mayor’s Transport Strategy, TfL is committed to ensuring that a Vision Zero approach – which eradicates all deaths and serious injuries on the capital’s roads – applies to all aspects of London’s transport system.  Private hire vehicles play an important role in London and, as such, have a part to play in delivering this vision.  To ensure private hire services remain safe and secure, we are seeking views on the following:

  • An advanced driving tests for private hire drivers, which could include enhanced accessibility training
  • New, clear signage displayed in private hire vehicles to make it easier for customers to raise concerns about the driver’s behaviour and driving as well as the condition and accessibility of the vehicle
  • How TfL could improve the vetting of private hire driver applicants to ensure a full and comprehensive period of criminal history is available for consideration as part of the licensing process
  • Whether changes need to be made to insurance arrangements for private hire services

This consultation builds on the improvements to standards and safety set out in the Mayor’s Taxi and Private Hire Action Plan. This includes significantly increasing the number of compliance officers and requiring both driver and vehicle details to be provided to passengers before the start of a journey.

Integrated Impact Assessment

TfL has also commissioned an independent Integrated Impact Assessment (IIA). The IIA will cover the equality, health, environmental and business and economic impacts of the proposals. They expect to publish the IIA in early May. If you are interested in the IIA you may wish to submit your response after TfL has published this document.


Please visit: for more information about the background to these proposals, as well as a questionnaire seeking your views.

Responses must be received by 15 June 2018.