Start Date: September 26, 2014
End Date: September 26, 2014
Westminster City Training delivers BIIAB Level 2 Conflict Management training courses and bespoke Conflict Management courses tailored to meet the specific needs of each organisation. The course will enable delegates to protect themselves and equip them with the skills to be able to communicate effectively and defuse confrontational situations.
The BIIAB Level 2 Conflict Management is an awarding qualification for those responsible for a Licensed Retail premises. However this course is also appropriate for all employees in the public and private sector including those who interact with members of the public, colleagues and clients.
The next course will be held on 26th September and costs £99.