Major changes to trains this Christmas


October 6, 2017

Commuters are advised to plan ahead as there will be major changes to rail services and significant closures throughout the festive period.

From Saturday 23 December until Monday 1 January 2018, there will be changes to rail services across London and the south east while Network Rail continues to transform north-south travel through London as part of the Thameslink Programme.

Southeastern, Thameslink, Gatwick Express and Southern services will all be affected as well as other train operators, with no National Rail services running on Christmas Day or Boxing Day.


Going abroad for Christmas?

A reduced timetable will run between Victoria and Gatwick Airport from 27 December to 1 January, with no trains at all on Christmas Day or Boxing Day, although a replacement bus service will be available on Boxing Day. Please allow extra time for your journey.

Train services to other London airports and St Pancras International will also be affected by closures, please check your journey before you travel.

Detailed travel advice

Detailed travel advice and information to help you plan for these closures is now live at

Here you can select your home station to access bespoke information about how services at your station will be impacted by Thameslink Programme and other work over the festive period. This includes alternative journey options and information on ticket acceptance.

You can also plan your journey using the National Rail website (or app) which from Friday will have the full timetable details of all services from all train operators over the festive period.

How you can keep your staff and visitors updated

We are working with train operators and Transport for London (TfL) to ensure passengers have information about these changes but there are various ways you can help your staff and visitors plan, including:

  • If you have social media accounts or regular newsletters, help us widen our reach by making this information available through those channels
  • Make the information available through your internal communications channels
  • Display our information leaflets and posters in your office/reception area
  • Encourage staff to sign up for passenger email or SMS alerts at and follow us on Twitter and Instagram
  • If your business is affected, update the ‘find us’ section on your website
  • If you have any events within these dates, make sure the information is flagged on the event page or when people are buying tickets

We also have a business toolkit available to help you prepare, which includes:


The New Year will begin with a new timetable in operation for Southeastern, Southern and Thameslink services.

Passengers at London Bridge will be greeted by the remaining third of the new concourse and a new entrance on Tooley Street, which will open to the public on 2 January along with the newly completed platforms 1 – 5.

Southeastern trains to and from Cannon Street will resume calling at London Bridge, meaning that tickets will no longer be accepted on TfL alternative routes.

If you have any questions about the Thameslink Programme, preparing your business for these changes or would like to request hard copies of leaflets please contact us at